86% of all customers rely on online reviews when they buy something and 72% say online reviews is their top reason for choosing a local business. Hospitality-based and service-based businesses can be buried by poor online reviews. And for a business that turns around a poor online reputation, collecting and sharing new reviews is a must. Doing this manually across all the review sites can be an impossible task, though. Enter ReviewsInc.
ReviewsInc offers the following features:
- Monitor Reviews – their monitoring platform lets you track your online reviews across over 100 different review sites in real-time with detailed daily reports.
- Collect Reviews – a review system that collects feedback from all your customers privately while rewarding feedback equally. Their automated solution is mobile friendly, tablet ready, email enabled, multi-lingual, and highly customizable. Their system routes bad reviews for in house response, while identifying the positive reviewers for sharing.
- Share Reviews on the sites that matter most for your business. This means that when customers search for your business, they’ll start seeing the reviews that you want them to.
- Automated Testimonials – with tools to integrate them into your own website.