We work with many large companies and a continued challenge is always how to track how leads are getting to their business. While businesses and consumers research and find many companies online, they still pick up the phone when they wish to do business. Call Tracking has been around for quite a while, but for businesses with thousands of lead sources or keywords, it can get unmanageable. We actually developed some javascript for call tracking for one of our clients. Each visitor to the website from a different keyword produced … Continue reading
Tag Archives: call tracking
Leverage Call Tracking for Campaign Measurement
Research by Google reveals that 80% of customers who visit a website regardless of whether from a computer, smart phone or tablet, would prefer a phone call rather than an email or online form as the next course of action. Similarly, 65% of smartphone users access the internet on a daily basis and 94% of them do so to research a product or service, but only 28% eventually go on to make a purchase through the same device. What this means for marketers is that their analytics data is incomplete … Continue reading
Tracking SEO Conversions by Phone
We’re excited to have a new client this month who does some extensive marketing in traditional media. With radio, television and direct mail, the common method of tracking a campaign is by offering a coupon code or discount code that be related directly back to the offer. However, with businesses that have an inbound telemarketing department, the primary method used is to buy banks of toll-free phone numbers and utilize a different phone number for each campaign. Recent studies have shown that a high percentage of web visitors will call … Continue reading
Saving a Dime to Spend a Dollar
Last night I watched the beginning (but missed the rest) of Oprah’s Big Give show. I loved the premise – provide someone with $2,500 and the person who does the best job at raising the most money wins. At the heart of the show was that you had to go and meet the person or people you were helping. As a result, the pressure wasn’t just to perform – it was truly not to let the people down that you were there to help. What I’ve read as a follow … Continue reading
