I do Social Media Marketing for SurveyMonkey, so I’m a big proponent of using online surveys to reach out to your customers in order to make better, more strategic business decisions. You can get a lot of insight out of a simple survey, especially when you know a thing or two about creating and analyzing it. Obviously writing and designing a good survey is an important part of this process, but all that front-end work means very little if you don’t know how to analyze your results. At SurveyMonkey, we … Continue reading