Advocacy

Martech Zone articles tagged advocacy:

  • Ecommerce and Retail8 Stages of the E-Commerce B2C Buyer's Journey

    From Unaware to Raving Fan: Decoding the 8 Stages Of The E-commerce B2C Buyer’s Journey

    In the bustling world of e-commerce, the journey from discovering a product online to becoming a loyal advocate involves a series of strategic stages. This pathway not only defines the consumer experience but also shapes the success of online businesses. While niche, a product like glass trophies offers an intriguing perspective for examining this journey, showcasing how targeted efforts at…

  • Social Media & Influencer MarketingWhy People Follow Brands on Social Media

    What Makes Consumers Want to Follow a Brand on Social Media in 2024?

    Social media has become more than a platform for social interaction; it’s become a dynamic hub for brands to engage with prospects and customers. The reason behind this transformation is deeply rooted in the behavior and preferences of consumers. Understanding why individuals follow brands on social media can offer valuable insights into crafting strategies that resonate with target audiences. The…

  • Advertising TechnologyLocal Marketing Strategies for Multi-Location Businesses

    Local Marketing Strategies for Multi-Location Businesses

    Operating a successful multi-location business is easy… but only when you have the right local marketing strategy! Today, businesses and brands have an opportunity to expand their reach beyond local customers thanks to digitalization. If you are a brand owner or a business owner in the United States (or any other country) with the right strategy you can pitch your…

  • Content Marketing
    What is Growth Hacking? Techniques

    What is Growth Hacking? Here Are 15 Techniques

    The term hacking often has a negative connotation associated with it as it refers to programming. But even people that hack programs aren’t always doing something illegal or causing harm. Hacking is sometimes a workaround or a shortcut. Applying the same logic to marketing works as well. That’s growth hacking. Growth hacking was originally applied to startups who needed to…

  • Social Media & Influencer MarketingEmployee Social Advocacy

    10 Steps to Building an Effective Employee Social Advocacy Program

    While large companies often have fatter budgets and can purchase visibility on social media, I’m really surprised at how few companies enlist the power of their employee-base to assist. We had a great conversation about this with Amy Heiss of Dell, who walked through the incredible results their organizations were achieving through building out an effective employee social advocacy program.…

  • Sales Enablementbrand advocacy

    What is Brand Advocacy? How Do You Cultivate It?

    As I look back at the last decade of our own agency’s clientele, many customers have come and gone who we inadvertently met through our inbound marketing efforts. However, the foundation of our business has been word-of-mouth marketing from those customers we’ve produced results for over the years. In fact, three of the proposals that we’re currently working on in are…

  • Content Marketing
    advocacy

    SocialReacher: What is Social Media Employee Advocacy?

    At a content conference, I listened to my friend Mark Schaefer talk about a company that had over one-hundred thousand employees but only a few social shares when the brand updated social media. What kind of message does that send to consumers? asked Mark. Great question and the answer was simple. If employees – arguably the greatest advocates of the…

  • Content MarketingB2B Online Marketing Playbook

    The Playbook for B2B Online Marketing

    This is a fantastic infographic on the strategies of every successful business-to-business (B2B) online system. As we work with our customers, this is relatively close to our engagements’ overall look and feel. Simply doing B2B online marketing is not going to maximize success and your website isn’t going to just magically generate new business because it’s there and it looks…

  • Marketing Infographics10 surprising social media facts cover

    10 Facts That Will Surprise You About Social Media

    One aspect of the social web that I love is the equal playing field it provides companies both small and large, as well as the fact that it’s still the Wild West. As long as we can keep regulators and government hands’ off of it, I’m sure it will continue to flourish. That said, I’m always miffed when I observe…

  • Marketing Infographicssocial customer service marketing

    Social Customer Service for Marketeers

    Customer service IS marketing. I’ll say it again… customer service IS marketing. Because the way you treat your customers is promoted on social media, ratings and reviews every single day, your customer service is no longer an indicator of customer satisfaction, retention or value. Your customers are now a key arm to all of your marketing efforts because they share…

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