About Michael Reynolds

Michael is President & CEO of SpinWeb. SpinWeb creates professional websites for businesses and nonprofits. Michael conducts regular educational workshops and seminars and is available for speaking engagements on the topics of Internet marketing, technology, social media, business development, extreme productivity, and networking.

5 business phone practices that damage your brand

phone

Running a small business is difficult and stressful. You are constantly wearing multiple hats, putting out fires, and trying to make every dollar stretch as far as possible. You are focusing on your website, your finances, your employees, your customers, and your brand and hoping you can make good decisions every time. Unfortunately, with all the directions small business owners are pulled, it can be difficult to put enough time and attention into branding. However, branding is one of the … Continue reading

How to get blog ideas using Google

googleblog1

As you may know, blogging is a great content marketing activity and can lead to improved search engine rankings, stronger credibility, and a better social media presence. However, one of the most difficult aspects of blogging can be getting ideas. Blog ideas can come from many sources, including customer interactions, current events, and industry news. However, another great way to get blog ideas is to simply use Google’s new instant results feature. The way to use this is to start … Continue reading

CMS Expo 2011: Will You Be There?

2011-cms-expo-logo

I wrote about the CMS Expo (full disclosure: affiliate link) last year and gave some insight on my experience there. This year, I am excited to once again presenting at this amazing event. The CMS Expo, held in the Chicago area, is a fantastic conference for web and marketing professionals that focuses on Content Management Systems, as well as online marketing strategies. The two audiences that typically attend are: Website design and development professionals Marketing/communications professionals who want to learn … Continue reading

Increase email productivity with offline mode

offline

Most people who know me are aware of my love affair with Inbox Zero. First made popular by Merlin Mann, Inbox Zero is a method of managing your email and keeping your inbox empty. It’s a great email productivity system. I’ve taken the concepts, distilled them a bit further, and and added a few new twists. I also teach educational sessions on email productivity on a regular basis. Though I’m a big fan, not everyone is willing to commit to … Continue reading

Stop hiding from your customers

It still amazes me how many companies hide from their customers. I was doing some research last week on iPhone app developers because I have a client who is in need of an iPhone app. I asked some people on Twitter. Doug Karr gave me some referrals and I also knew of one referral from a previous conversation with another friend. I went to the websites of three different companies and immediately got frustrated. Each company did at least have … Continue reading

No, email is not dead

I noticed this tweet from Chuck Gose yesterday and it referenced an article on the New York Times website called “Email: Press Delete.” Every so often we all see these types of articles that make the cry “email is dead!” and suggest that we should look at the habits of the younger generation to see how we will communicate in the future. Chuck thought this was tiresome and stated that email is not going away and I tend to agree. … Continue reading

CMS Expo: A Gem Among Marketing and Technology Conferences in the Midwest

I had the pleasure of speaking at the CMS Expo last week in Chicago. This was the first time I had attended this conference I was not sure what to expect. I was pleasantly surprised at how great it was. The CMS Expo is a learning and business conference devoted to Content Management Systems and website services. It features a number of tracks centered around business and technology themes. The five tracks at this year’s conference were Joomla, WordPress, Drupal, … Continue reading