Surgeons mentally prepare for surgery. Athletes mentally prepare for the big game. You, too, need to get psyched about your next opportunity ? your biggest sales call or presentation yet. Developing great communication skills will set you apart from the rest of the pack. Think about what skills you need: Masterful Listening Techniques ? Do you really know what your customer needs and why? What is his pain? Can you hear it in what he says and in how he … Continue reading →