The Marketing Technology Blog

I just had a similar experience when looking for accounting software. I wrote a message to one provider using their form. There I got the error message “you have to enter a valid e-mail address in the phone number field”. No kidding. (And I even had entered correct details.)

In the end I just gave up.

I wish they would use some money on testing their forms. Not only do they miss a chance (after all if someone goes to the trouble of filling out a form, they are a hot lead), but they turn an interested potential customer into an annoyed customer.

(If then you are doing your best at hiding your e-mail address and saying that one should use the on-line form, you are not helping things, either.)

Amen brother!! I’m a former Sky Bank and now Huntington customer

I only have a few words. HUNTINGTON SUCKS!!! We had a lot of problems even beginning to access our online banking. Then when we finally did, I wish I really hadn’t. Online banking with Huntington is confusing, irratic, and not very accurate. Charges show up only to disappear, and then through the magic of banking post to the account in a different amount.

Sky Bank was nice and predictable, what I spent actually showed up on the online banking in correct amounts-and stayed. It got to the point where I didn’t even have to keep a written register-it was that good.

You really hit the nail on the head. If Huntington can’t even figure out “simple form posting” how are we supposed to trust them with our money?

Hear this…Fiance goes into the bank to deposit his CASH. They give him the receipt and they call today to see where the money is. They can’t locate the $750 CASH he deposited. They say unless he can provide a receipt number there is no record of the money going in. My Question….what happened to that cash? There has to be an extra $750 SOMEWHERE. Now I get to go home and turn the house upside down to hopefully find that receipt. I saw it last night but with a toddler running around the house…who the hell knows where it went.

I hate Huntington and their hidden fees for my free checking account. They charged me .25 cents for everytime I use my pin number at any store where sky bank never charged a fee until huntington took over. they suck and I will be switching to a bank who doesn’t have hidden fees for their customers. national city bank I think will be better for me. huntington sucks and those b******* can go **** themselves

I made 2 house payments on 09-23-2007 one for sept and the other for Oct. with SKY BANK.
I get a letter in the mail today from Huntington stating they are going to forclose If I dont make two (2) payments by the 1st of November, I tolsd them I made 2 at SKY… they say they have no record

this is a twist a happy one i hope. i had a mortage thru bank one that was purchased by chase but then was sold to franklin corp which was in turn skybank . i had too go bankrupt and still afterthat ; all three are still fighting over the forecloser.im a new huntington customer who still hopes for recovery not departure…

I had my unfair share dealing with huntington fake!!! and they can go to hell!!!!! What’s up with those overdraft fee’s? How can they do this to their own customers who make them a thriving business to begin with!!! Instead they reverse checks you deposit and hit you with overdraft fees, confuse you with their online banking system, charge you for overdraft fee’s when your still in the positive, and fee us to death with their new overdraft charging policy! I have never had problems with a bank before until they switched to huntington FAKE! Who the hell can afford three hundred dollars in overdraft fee’s? I know I can’t cause that’s what they did to me!!! Whoever reads this I hope you NEVER bank with them!!! Stay away from those money grubbing a-holes!

STAY AWAY FROM HUNTINGTON!!! And if you still have an account with them close it ASAP!

Here’s my nightmare, maybe someone else will get saved from the same. These stupid idiots charged me for 3 overdraft fees when I still had a positive balance. They said it was because I had 6 pending checkcard transactions and that they held those funds which made my balance exceed for the 3 checks. OK I can live with that, my electronic deposit hadn’t hit yet, my fault I’ll pay the penalty…… but wait…. then they charge me 6 overdraft fees for the checkcard transactions. Now if your keeping track here they bounced the 3 checks because they HELD the money for the pending checkcard transactions.
I spent an hour on the phone with them arguing my point with collections that you can’t hold money for a transaction to make others bounce and then charge me overdraft fees for the ones you HELD money for. If you held the money, then they were covered and could not have bounced. This stupid &^%&^ kept on arguing until I told her flat out that “you can’t have it both ways and that trying to use “New math” and rearrange numbers to confuse people to get it both ways is flat out FRAUD”. Suddenly upon hearing that word she immediately began to back peddle and “as a courtesy to me, this one time would refund the 6 overdrafts” Hmmm, odd that it wasn’t until I used that word that she was willing to refund them. I’ll be there Monday morning with cash in hand to clear this up and close my accounts, and I’ve already got a call in to an attorney. Just because they got caught trying to scam and are going to refund it doesn’t make them any less thieves, because if I had not called BS on it they would have committed fraud and taken the money
Anyone else out there who deals with them, check your statements carefully because they’ll screw you twice sideways if you don’t watch them and call BS when they pull it. They are scam artists of the worst kind. Smart money is to get away from Huntington as fast as you can!

The saga continues with me as well. I visited my local branch to complain I didn’t have access - so they provided me with the 1-800 number to get assistance.

I called the 1-800 number and in order for them to assist me, I needed to provide my last deposit. “I wish I knew, but I can’t login!”, I said. After 45 minutes on the phone, I was told to visit a local branch AND call the 1-800 number so that my identification could be validated.

I recognize the importance of them validating who I am… but THEY DID THIS! Not me! I provided all my personal info… name, address, bank card, account number, phone, etc…. no go.

I actually had to make a deposit to the account so I can call them in a week and tell them what the deposit was! Ridiculous.

I’ve been banking with Huntington for two years and am 21 years old. At the end of this month I had planned to set up a Roth IRA and a money market account. In January I’ll be buying a brand new 450,000 house. By June I will have purchased a 3-business, 5 apartment building in a major metropolitan area. Given that I’m 21 years old, I have a LOT of banking left to do in my life. Until yesterday, I was a potential lifelong customer of Huntington Bank, I’d never had a problem, other than their online bill pay feature being a little confusing.
I got a letter in the mail yesterday saying I was overdrafted. I logged in, and I see 17 overdraft charges, totaling 522 dollars. The first three were charged before my account was listed as NSF. I called Huntington, spoke with three different very rude people, would up meeting a bank manager this morning, only to have him call me a few minutes ago and say, “Well gee, sorry, all the charges stand and we don’t really care about you as a customer”. I found it amazing that on the way to the bank this morning to meet with him there was an ad for Huntington on NPR that said, “Huntington, a business investing in people”. Investing my ass, a more apt slogan would be “Huntington, stealing money from our clients through blatant fraud since 1856″.

I had been with Sky (Mid Am at that time) since my first job at age 16. I was very pleased with their service and never had a single complaint in the 10 yrs I did my banking with them. In the short while since Sky became Huntington I have had several issues, the most important one being a confusing loss of about 300 dollars in insufficient funds. Upon talking with Huntington, the only conclusion to be made is I must close my account because those people are terrible. In a nutshell I felt strongly that they had made a mistake and they were not willing to budge even a little to help out someone who thinks $300 is a lot of money being taken for something that made no sense (same as peoples’ previous posts above). They were rude and I am leaving that —— bank. It almost makes me sad because over the years Sky always worked with me and were very customer-oriented.

I never had a problem with Sky Bank - but with Huntington I do…transactions post like 3 or 4 days later, I’m getting hit with transaction fees for debit use and $4.00 foreign atm usage fees. I NEVER had those fees with Sky. I kind of run pretty tight between pays - but when they don’t post things timely I loose track of my account and I’m now getting overdraft fees. But I’ve also caught them charging overdrafts when I have a positive balance! AND they have been posting withdrawls before posting deposits - I am SO Frustrated! I am in the process of switching banks to a credit union - but what a hassle that is - I use my checking account for a lot of automatic pay deals…and something will probably get screwed up in the process!

I am a former Sky/Huntington employee

First off, I quit due to this merger…..if you think they are bad as a bank imagine them as an employer

In terms of onine banking, i still have my personal account there and think their online banking is better….but thats just my opinion….i to hate the 25 cent pin purchase fees but thats life i guess….i probably should care now that I am unemployed

Now lets go to the “huntington sucks” people…..did I like them? no! but banks are banks….all banks are the same….if they dont get you with 25 cent fees they’ll get you another way….banks are a business, they are in business to make money…point blank…..you know how many clients i talked to that said “national city sucks, chase sucks, bank of america sucks, etc”……”huntington sucks” because people hate change but in reality, banks in general suck

Now in terms of NSF fees and verifying your last deposit….here is a great quote to live by “It is not the banks job to know how much is in your account, it is yours”…..people, its called a checking account register….you make a purchase you subtract it, you make a deposit you add it….i know how much is my account right now….i dont care what my atm receipt says or my online banking balance says…..those balances are all pulled from different sources anyway….keeping a register is your responsibility, so to those who dont and get fees, i do not feel bad for you whatsoever…esp. to those who use their debit card everywhere (i.e. $3 at Mcdonalds, etc)…its your money keep track of it…banks are there for you to take advantage of…online banking should solely be used to catch fraud/id theft quicker and to balance your register quicker then every month

now after that, heres a hint:
Lets says you have $50 in you account and you write 3 checks….one for $60, $10, $5….say all these try to clear the same day…banks are set up to pay highest to lowest (thinking the highest is more important)…this means, it will try to pay the $60 first causing the $10 and $5 to NSF also causing 3 NSF fees when in reality the $5 and $10 would have cleared and the $60 wouldnt anyway but at least you would only get 1 NSF fee…..tell the bank manager its check sequencing error, they refund your nsf fee 99%

Hope that helps

When I contacted the Indiana Attorney Generals office, they advised that Huntington is a national bank. This means that the federal Comptrollers office is the mediator that can help. The web-site that was given to me was: helpwithmybank.org. Hope this helps as well. Banks are banks but this is still America and we still have free legal help.

I too, have been hit with numerous nsf charges, due to huntingtons policies. It seems, that withdrawls can be made, and then can post within minutes, to my pending transactions. Why then, can’t my deposits, do the same? I run a business, and regularly deposit checks, from long standing area business’s, local, state, and federal government agencies, as well as checks from other individuals with sky/huntington accounts. All of these transactions, have taken 24 hours to clear, as is policy, however, none of these have ever “bounced”. So why can’t I see these transactions, in my pending transactions? It would appear, that huntington could supply the information, but chooses not to. The tellers see it. It really irks me, that once it is in their brick and mortar place of business, that they choose not to credit it to your account, untill their good and satisfied, that they won’t get stuck with a bad check. (Which, i’m sure, they do charge another fee for.) I do keep a personal register. My deposits go in that day; I shouldn’t have to reconcile my check book, but once a month. This is impossible to do with huntingtons on-line banking. It appears to me that huntington prefers to not show the deposits, so that they can claim nsf’s. Yes, I also think it’s fraud and worthy of a class action lawsuit.

Well, I have been with this bank forever . I live in salineville and this bank was formally known as citizens banking co. When I say for ever lets say over 30 years. Citizens banking became sky bank and sky bank became hunnington. Salineville was the birth place for citizens and started with onr bank and I know that the man who started this bank ( god rest his soul), would be appauled to see what his bank has turned into today. I wasn’t to happy to see our little bank turn into sky bank, but at least skybank was an honest bank. HUnnington on the other hand with all there hidden fees and bull**** overdraft fees. I have talked to so many people in my smalll town that have had the same problem with hunnington. So many people can not be this wrong , Hunnington system is messed up. W ell I have had enough I am closing my account with them . When you think about , who does all the fees and messed up system they have , that makes you have overdraft you shouldn’t have hurt anyways, I’ll will tell who thet hurt people that can’t afford it !! People who have a lot of money don’t have to worry about being caught in their trap. All I can say is they suck!!

How is it that I havent used my account since Jan 2nd with a balance of 4.81 .. I now have 5/3.. But my balane is -369.00, with a checking account that has been in a drawer since Jan 2nd